Privacy Policy

AEO Spotlight - AI Visibility Monitoring and Content Studio Platform

Last Updated: August 25, 2026

Introduction

AEO Spotlight ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Visibility Monitoring and Content Studio platform (the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our monitoring, analysis, or content features
  • Make a payment
  • Contact our support team
  • Subscribe to our newsletter

This information may include:

  • Name and contact information (email address, phone number)
  • Billing information (processed securely through Stripe)
  • Brand name, website URL, brand variations, and target keywords you provide
  • Communication preferences

Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

Monitoring and Platform Data

To provide monitoring, analysis, and content features, we process data related to your monitoring activity, including:

  • Brand profiles and their variations, descriptions, and keywords
  • Monitoring queries and their configuration, including persona, geographic target, and language
  • Responses, citations, and competitor data returned by third-party AI platforms and search providers (which may contain publicly available web content)
  • AI visibility scores, gap analyses, recommendations, and alert data
  • Content you generate, humanize, or publish through the Content Studio, including generated content, schema, and destination URLs
  • Public developer API usage and webhook delivery records

This data is used solely to provide the Service and is not shared with third parties except as described in this policy, including with the AI and search providers that power the Service (see "Third-Party Services" below).

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Execute your monitoring queries by transmitting your brand information and query text to third-party AI platforms and search providers
  • Generate AI-assisted content briefs, articles, and schema markup at your direction
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Personalize your experience
  • Comply with legal obligations

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Secure data storage with industry-standard protections

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Services

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

AI and Search Providers

To deliver the Service, we transmit your brand name, website URL, monitoring queries, and related monitoring data to third-party AI and search providers (for example, OpenAI, Google (including Gemini and AI Overviews), Anthropic, Perplexity, Brave, xAI, and others) and to web search APIs. These providers process such data to generate the responses on which our monitoring results are based. Where you use content generation features, we may transmit relevant context and grounding materials to the AI provider used for generation. Please review the privacy policies of these providers for information about how they process data.

Key Third-Party Services:

Stripe

Payment processing services

OpenAI (ChatGPT)

AI platform monitoring and analysis

Google (Gemini, AI Overviews, Knowledge Graph)

AI platform monitoring, search, and entity verification

Anthropic (Claude)

AI platform monitoring

Perplexity

AI platform monitoring

Brave Search

Web search and AI platform monitoring

xAI (Grok)

AI platform monitoring

DeepSeek

AI-assisted content and brief generation

Microsoft Clarity

Website analytics and usage tracking

Google reCAPTCHA

Bot protection on free tools and forms

AWS Cloud Hosting

Data storage and infrastructure

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Monitoring data, citations, and generated content are retained while your account is active so that you can access historical reports and track progress. You may request deletion of your data or your account at any time by contacting us.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access

Access your personal information

Right to Correct

Correct inaccurate personal information

Right to Delete

Request deletion of your personal information

Right to Portability

Data portability rights

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

AEO Spotlight

Email: privacy@aeospotlight.com